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HP Total Care - Terms and Conditions
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Enhanced Service Options
Please click onto the drop-down menus below to choose from a list of applicable terms and conditions for your Enhanced Service Options.
Accidental Damage Protection
Please select one of the options in the drop-down menu for ADP
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Choose your plan
With Return to Depot
With Return to Depot (Florida Residents)
With Pick Up and Return*
With Pick Up and Return* (Florida Residents)
With Next Day Exchange
With Next Day Exchange (Florida Residents)
With Pickup and return out of Warranty
With Pickup and return out of Warranty (Florida Residents)
Return to Depot
Please select one of the options in the drop-down menu
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Choose your plan
With Accidental Damage Protection
With Accidental Damage Protection (Florida Residents)
For In-Warranty Product
For In-Warranty Product (Florida Residents)
For Out-of-Warranty Product
For Out-of-Warranty Product (Florida Residents)
Per Incident Repair
Pick Up and Return*
Please select one of the options in the drop-down menu
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Choose your plan
With Accidental Damage Protection
With Accidental Damage Protection (Florida Residents)
For Products in Warranty
For Products in Warranty (Florida Residents)
For Products out of Warranty
For Products out of Warranty (Florida Residents)
With Accidental Damage Protection out of Warranty
With Accidental Damage Protection out of Warranty (Florida Residents)
Per Incident Repair
Next Day Exchange
Please select one of the options in the drop-down menu
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Choose your plan
With Accidental Damage Protection
With Accidental Damage Protection (Florida Residents)
For Products in Warranty
For Products in Warranty (Florida Residents)
For Products out of Warranty
For Products out of Warranty (Florida Residents)
Per Incident Repair
HP House Call
Please select one of the options in the drop-down menu
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Choose your plan
With Accidental Damage Protection
With Accidental Damage Protection (Florida Residents)
HP House Call
HP House Call (Florida Residents)
For Products out of Warranty
For Products out of Warranty (Florida Residents)
Per Incident Repair
HP Total One
Please select one of the options in the drop-down menu
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Choose your plan
With House Call for Desktop PCs, plus 3 peripherals
With House Call for Desktop PCs, plus 3 peripherals (FL Residents)
With House Call for Media Center PCs, plus 3 peripherals
With House Call for Media Center PCs, plus 3 peripherals (FL Residents)
With Pick up and Return for Notebook PCs, plus 3 peripherals
With Pick up and Return for Notebook PCs, plus 3 peripherals (FL Res.)
With Accidental Damage Protection for Notebook PCs, plus 3 peripherals
With Accidental Damage Protection for Notebook PCs, plus 3 peripherals (FL Res.)
HP SmartFriend
Please select one of the options in the drop-down menu
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Choose your plan
HP SmartFriend
HP PC Tune-up Service
Please select one of the options in the drop-down menu
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Choose your plan
HP PC Tune-up
Technical Support for Products Out of Warranty
Please select one of the options in the drop-down menu
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Choose your plan
With Virus Removal for PCs
For all other products
* Previously sold as HP Express repair and HP Express Pick Up and Return
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Choose your plan
With Return to Depot
With Return to Depot (Florida Residents)
With Pick Up and Return*
With Pick Up and Return* (Florida Residents)
With Next Day Exchange
With Next Day Exchange (Florida Residents)
With Pickup and return out of Warranty
With Pickup and return out of Warranty (Florida Residents)
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selectMenu
Choose your plan
With Accidental Damage Protection
With Accidental Damage Protection (Florida Residents)
For In-Warranty Product
For In-Warranty Product (Florida Residents)
For Out-of-Warranty Product
For Out-of-Warranty Product (Florida Residents)
Per Incident Repair
backLinkText
selectMenu
Choose your plan
With Accidental Damage Protection
With Accidental Damage Protection (Florida Residents)
For Products in Warranty
For Products in Warranty (Florida Residents)
For Products out of Warranty
For Products out of Warranty (Florida Residents)
With Accidental Damage Protection out of Warranty
With Accidental Damage Protection out of Warranty (Florida Residents)
Per Incident Repair
backLinkText
selectMenu
Choose your plan
With Accidental Damage Protection
With Accidental Damage Protection (Florida Residents)
For Products in Warranty
For Products in Warranty (Florida Residents)
For Products out of Warranty
For Products out of Warranty (Florida Residents)
Per Incident Repair
backLinkText
selectMenu
Choose your plan
With Accidental Damage Protection
With Accidental Damage Protection (Florida Residents)
HP House Call
HP House Call (Florida Residents)
For Products out of Warranty
For Products out of Warranty (Florida Residents)
Per Incident Repair
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selectMenu
Choose your plan
With House Call for Desktop PCs, plus 3 peripherals
With House Call for Desktop PCs, plus 3 peripherals (FL Residents)
With House Call for Media Center PCs, plus 3 peripherals
With House Call for Media Center PCs, plus 3 peripherals (FL Residents)
With Pick up and Return for Notebook PCs, plus 3 peripherals
With Pick up and Return for Notebook PCs, plus 3 peripherals (FL Res.)
With Accidental Damage Protection for Notebook PCs, plus 3 peripherals
With Accidental Damage Protection for Notebook PCs, plus 3 peripherals (FL Res.)
backLinkText
selectMenu
Choose your plan
HP SmartFriend
backLinkText
selectMenu
Choose your plan
HP PC Tune-up
backLinkText
selectMenu
Choose your plan
With Virus Removal for PCs
For all other products
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