Jump to content Canada-English
HP.com Canada home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
HP.com Canada home

HP Total Care for Notebooks

Service and support at your fingertips

HP recommends Windows Vista® Home Premium.
» 

HP Customer Care

» Support & Troubleshooting
» Software & Driver downloads
» Register your product
» Get email notifications: driver updates & more
» Parts ordering
» Repair order status
» Business users

Browse & Buy

» Shop hpshopping.ca
» Offers & rebates

Learn more

» Home & Home Office
» HP Total Care
» Creative projects & ideas
Content starts here
couple looking at camera with HP Notebook in backgound

HP Total Care
HP Technical support employee sitting in cubicle with headphones

Every consumer HP Pavilion and Compaq Presario notebook PC comes with a standard warranty and additional support featuring:

Replacement parts

Service from an HP-authorized provider
Product repair or replacement by HP

When your product is beyond its standard warranty, you still have access to the web, e-mail and chat support options listed above at no additional cost . Please see the service options below for added protection.

Want even greater peace of mind and extended security? Expand your coverage by choosing from these HP Total Care services. To purchase any of the options below by phone, 24/7, please
call 1-800-HP INVENT or click the “buy now” link for plans available online.


For your in-warranty products

HP extended service plan
Extend coverage beyond your standard warranty, and receive assistance with virus and spyware problems and more! It’s a great way to protect the well-being of your PC.

Coverage options: 2 or 3 years


» HP extended service plan with Accidental Damage Protection
Get added protection from drops, spills and other damage, and virus and spyware assistance.

Coverage options » call 1-800-HP INVENT 

Virus and spyware assistance from HP
Get help ridding your PC of damaging viruses and keep its performance at its best.

Coverage option: 1-time use


» SmartFriend by HP
Your personal help desk for select software- and hardware-related questions not covered by your standard warranty or product manuals. Do more with your software!

» HP PC Tune-up Service
Need one-on-one assistance getting your PC running in tip-top shape? Here it is. Plus, you’ll get personal instruction on how to perform regular system updates and checkups yourself.

Coverage option:
1-time use  » call 1-800-HP INVENT 

For your out-of-warranty products

» SmartFriend by HP
Your personal help desk for select software- and hardware-related questions not covered by your standard warranty or product manuals. Do more with your software!

 

» HP PC Tune-up Service
Need one-on-one assistance getting your PC running in tip-top shape? Here it is. Plus, you’ll get personal instruction on how to perform regular system updates and checkups yourself.

Coverage option:
» call 1-800-HP INVENT 


Phone support and virus/spyware assistance
Get help using your PC and keeping it bug free. Does not include hardware repair.

Coverage options:
1-time use or 1 year


HP repair
If the unexpected happens you can call an HP-certified technician to help you decide what repair option is right for you.

Coverage option:
1-time replacement or repair

HP out-of-warranty extended service plan
Get additional coverage on your functioning PC. When you need help, we’re always here for you.

Coverage option: 1 year




Printable version
Privacy statement Using this site means you accept its terms
© 2008 Hewlett-Packard Development Company, L.P.